FAQ

Paper Quality

1. Do you write only essays?
Of course not! We can complete any type of writing assignment, including reviews, lab reports, research papers and dissertations. Contact the Customer Support to find out whether we can write the type of work you need.

2. Will my paper be 100% plagiarism-free?
All our papers are absolutely unique. Before the delivery, we scan each and every piece of writing for plagiarism with the help of the reliable plagiarism detection tool. As a result, you receive the excellent quality of writing.

3. Are your essays pre-written?
All essays are written from scratch, due to your specified instructions and personal suggestions. We never use the pre-written materials or previously published information.

Writers

4. Who will write my essay?
Your essay will be written by one of our professional writers. Once we receive your order, we’ll match you with the most suitable expert to cover your particular writing needs.

5. Do you have writers in all disciplines?
Yes, we have experts in all academic disciplines. If you are not sure whether we’ll find a writer for your specific assignment, contact our Support Team.

6. How can I contact my writer?
You can communicate with your writer via live chat and discuss all details of your order directly.

7. What if I’m not satisfied with the writer’s work?
Before the delivery, every paper is thoroughly checked by our Quality Assurance Team. However, if you still want to make some changes, ask for a free revision of your order.

Billing and Discounts

8. Do you offer any discounts?
Yes, we offer great discounts for our services. Moreover, we have many freebies, including the plagiarism scan, revisions, formatting. Contact the Support Team to learn more details.

9. Do you have a money-back guarantee?
Should something go wrong, you can return your money. We have a fair system that resolves all disputes and questionable cases.

10. Is it possible to pay for my essay after the delivery?
We provide the pre-paid writing services. This means that we’ll start working on your paper once you proceed with payment.

Services and Procedures

11. Do you offer editing services?
We have experienced editors in our team who will make sure that your paper is just perfect and follows all instructions and rules.

12. What if I have some questions about my order?
Feel free to contact our support team and ask all the questions. We are available 24/7 to provide instant help.

13. Do you provide 100% confidential services?
Yes, we guarantee that no information you share with us or your personal details won’t be disclosed to anyone.

14. Do you offer chapter-by-chapter submission?
Surely. It’s very convenient to receive the completed parts of your project, review them and come back to a writer with additional suggestions.

15. Is it possible to revise my essay?
Yes, we offer 3 free revisions of your paper, before or after the order approval. But make sure that your requirements don’t contradict the initial instructions.